Legal

General Terms and Conditions of Use for the Froneri Websites

 

Welcome to our website! We hope you will enjoy your online experience.

Froneri Switzerland S.A. ("Froneri") is committed to maintaining the confidence of users of the Website.

The following terms and conditions govern your use of the website.

 

Permitted use

We invite you to explore our website and, where appropriate, contribute to our website with questions, contributions, reviews and multimedia content such as images and videos.

However, your use of the Site and the Contributed Materials must not be unlawful or offensive under any circumstances. It should be noted that:

(a) no rights regarding the privacy of third parties are violated;                                    

(b) no intellectual property rights are infringed;

(c) no statements are made which are to be considered defamatory (including against Froneri) or are pornographic, racist, xenophobic or hateful or incite violence and criminality;

(d) no files are uploaded that are infected with viruses or may lead to security risks; or

(e) may otherwise compromise the integrity of the website.

Please note that Froneri may remove any Content from the Website that is deemed to be unlawful or offensive. Froneri reserves the right to monitor or review any Content you submit and to edit, remove or refuse any Content that Froneri, in its sole discretion, determines to be inappropriate.

Data protection

Our privacy notice applies to any data or material published on this website. You can find more information here: #Privacy

 

Intellectual property

3.1 Content provided by Froneri

All intellectual property rights, including copyright, and material published by or on behalf of Froneri on this website (i.e. text and images) are owned by Froneri and its licensors.

You are permitted to create extracts for your own private purposes (i.e. for non-commercial use) provided that all intellectual property rights are respected. This includes all copyright notices listed in connection with such content (e.g. © 2015 Froneri).

The trademarks appearing on this website are the property of Société des Produits Nestlé S.A., which is part of the Nestlé Group and has licensed Froneri to use them. Reproductions of the trademarks must bear the following notice: ® Reg. Trademark of Société des Produits Nestlé S.A., Vevey.

 

3.2 Content provided by you

You confirm to Froneri that you are either the author of the content published on this website or have the right (or permission from the rights holder) and are able to contribute said content to the website (e.g. images, videos, music).

You agree that such content will be treated as non-confidential and grant Froneri a royalty-free, perpetual, worldwide licence to use (which includes disclosing, reproducing, transmitting, publishing, adapting and broadcasting) the content you provide for business purposes.

Froneri may use the Content for advertising, promotional or other purposes, and you will not be entitled to any compensation in connection with such use.

Please note that Froneri may decide in its sole discretion on any possible use and that Froneri may have already developed its own similar content or obtained it from other sources. In this case, the intellectual property rights for this content remain with Froneri and its licensors.

 

Rules in connection with consumer rating service and the rating service

In addition to these Terms, the following rules apply to Consumer Ratings and the Rating Service. In order to submit content to any of the rating services on this website (e.g. text, images, videos, representations or other information), you must be over 18 years of age or have the permission of a parent or guardian. If you have received payment prior to your proposed contribution or have been assured of subsequent payment, or if you have benefited from an incentive such as a free product, discounts, gifts or entry into a prize draw, state this in the submission. If you are an employee of Froneri or work for Froneri on behalf of an agency, tell Froneri.

All content submitted by you is truthful and based on your experience with the rated product. The reviews do not include details of other websites, addresses, email addresses, contact information or telephone numbers. You are solely responsible for the content you submit.

 

 

Liability

While Froneri makes every reasonable effort to ensure the accuracy of materials on our website and to prevent interference, we disclaim all liability for any inaccurate information, malfunctions, interruptions or other events that may cause you direct (e.g. computer failure) or indirect (e.g. loss of profits) damages. If you rely on any content contained on this website, you do so at your own risk.

This website may contain links to non-Froneri websites. Froneri has no control over, does not necessarily promote, and disclaims all liability for third party websites. This includes the content, accuracy as well as the functionality of said websites. Therefore, we recommend that you carefully read the legal notices of such third party websites and keep yourself informed of any possible changes.

You may operate a third-party website and wish to include links to that website. In this case, Froneri has no objection to you inserting such links, provided that you use the correct homepage URL (i.e. no deep linking) and do not, under any circumstances, claim to be affiliated with or promoted by Froneri. You are prohibited from using "framing" or similar practices and you must ensure that the link to the website opens a new window.

Contact

This website is operated by Froneri Switzerland S.A., Blumenfeldstrasse 15, 9403 Goldach, Switzerland.

If you have any questions or suggestions regarding the website, please contact us by (i) e-mail at Support.B2B@ch.nestle.com, (ii) telephone at +41(0)21 924 51 11 or (iii) ordinary mail at Froneri Switzerland S.A., Blumenfeldstrasse 15, 9403 Goldach, Switzerland.

Changes

Froneri reserves the right to make changes to these Terms of Use. Please visit this page from time to time to check for any changes to the Terms of Use and for new information.

Applicable law and place of jurisdiction

Froneri makes no representation that the content and information on this website is appropriate or available in all countries or languages.

You and Froneri agree that any dispute or claim arising out of or relating to the use of this Website shall be governed by Swiss law and shall be subject to the exclusive jurisdiction of the Swiss courts.

 

Goldach, August 2018

 

Froneri DATA PROTECTION NOTICE

Basic questions and answers

We are pleased to welcome you to our website and hope that you will enjoy learning more about Froneri Schweiz AG and our products.

Froneri respects your right to privacy on the Internet when you visit our websites and communicate with us electronically. We have taken all necessary steps to ensure that the personal data you entrust to us is also protected.

We attach great importance to informing you that Froneri Schweiz AG acts as a Data Controller (see also question 18 in this notice). The principles of this data protection notice apply to every data controller in the Froneri Group.

We have addressed a number of basic questions that we think you may be interested in when you provide personal information to Froneri. The answers to these questions are intended at the same time to provide you with information about your rights in relation to data protection and to tell you what Froneri is doing to protect that personal data. We hope that this information is helpful to you.

If you have any questions on the subject of data protection or on the respective procedures, Froneri Schweiz AG will be happy to help (the contact address can be found under question 5 below).

We have designed this privacy notice so that you do not have to read the full text to find an answer to a specific question. However, if you would like to read it in full, nothing should prevent you from doing so. Below you will find the issue in full.

What personal information does Froneri collect through this website and in what form?

2. how does Froneri ensure the protection of your personal data?

3. what does Froneri use your personal data for?

4. who does Froneri share your personal information with and why?

5. how can you view, check, change or delete the personal data you provide to us?

6. to which countries will your personal data be transferred and why?

7. COOKIES ("Tracking Technology") - How and why are cookies used by Froneri?

8. online marketing - What is SPAMMING and what is Froneri's position on SPAM emails?

9. how long does Froneri store your personal data?

10. what is Froneri's policy on collecting data from children who use our websites?

11. is Froneri linked to third party websites and what happens to my personal data in the event of a link?

12. what happens to my personal data when I email a Froneri web page to someone?

What happens to my personal data when I take part in a Froneri online survey via this website?

14) What is meant by "One-Time Registration"?

15. Can Froneri change the terms contained in this privacy notice?

Where can I find more information about the legal background to Froneri websites and about my rights and obligations?

17. at what address can I contact Froneri if I have further questions about my personal data?

18. which terms have a particular legal significance in this Froneri Privacy Notice?

19. IMPORTANT - Why do I have to accept the terms contained in this privacy notice?

1.    What personal information does Froneri collect through this website and in what form?

We only collect personal data that YOU voluntarily provide to us or that is necessary to provide (and improve) our services. We collect both direct data (name, address and email address) and indirect data (cookies, connection and system data).

You may provide us with your email address, name, telephone number and so on because you want to receive product information, take part in our competitions or surveys, or simply want to be kept informed of exciting developments from the world of Froneri.

You may also wish to continue your career at Froneri and apply for a vacancy by sending us your CV via our on-line application page.

2.    How does Froneri ensure the protection of your personal data?

       Froneri has taken all necessary steps to ensure that your personal information is kept confidential and protected. Only authorised Froneri Group employees, employees of third-party companies (e.g. service providers) or authorised employees of our business partners (who have contractually agreed to keep all information confidential) have access to your personal data. All employees who have access to your personal information are required to comply with the Froneri Group Privacy Policy and all employees of third party companies who have access to your personal information have signed a confidentiality agreement. In addition, the protection of your personal data is governed by appropriate contracts with third party providers who have access to that data. To protect your personal data, Froneri maintains a secure IT environment and has appropriate measures in place to prevent unauthorised access to this data (for example, attacks by hackers).

See question 4 - Who does Froneri provide your personal information to and why?

3.    What does Froneri use your personal data for?

We always process your personal data for a specific purpose.

In summary, we process your personal data for the following purposes:

a)     In order to be able to deal with your request when you contact us (e.g. e-mail address, first name, last name);

b)     For the technical realisation of our website and to be able to provide you with our information on this website (e.g. IP address, cookies, browser information).

With regard to the legal basis for the processing of your personal data:

We only process your personal data on the basis of the DSG. Personal data may be processed by us for the purpose of establishing, implementing or processing our range of services (contract processing). Insofar as we obtain consent from you for the processing of your personal data, the consent forms the legal basis for the data processing. Data processing is also permitted if we process your data to protect our legitimate interests and your interests or fundamental rights and freedoms with regard to the processing of personal data are not overridden. Insofar as we use external service providers within the scope of commissioned data processing, the processing is carried out on the basis of our contractual relationship with the processor.

4.     Who does Froneri share your personal information with and why?

       Froneri will not, under any circumstances, make your personal information available to third party companies who intend to use it for direct marketing purposes, unless you have given us express permission to do so.

Regarding Froneri's policy on: (i) direct marketing by email; (ii) your right to ask Froneri to stop sending direct marketing emails at any time; and (iii) your right to have your personal data deleted from our system - see questions 8 & 5.

Froneri may share your personal data with other companies within the Froneri Group. Furthermore, Froneri may disclose your personal data to third parties. However, this will only happen in the exceptional cases described below:

  • We may share your personal information with third parties who help us manage this website (for example, the internet service providers we work with). These business partners may also be located outside of Switzerland. Our main website hosting provider is located in the USA. See question 6 - "To which countries is your personal data transferred and why?". These third party providers are at all times subject to the same criteria for protecting your personal data as Froneri. They are contractually obliged to keep your personal data confidential, to protect it and to process it only in accordance with the specific instructions given by Froneri.
  • We may also disclose your personal information to government and law enforcement authorities if required to do so by law, or if we have a good faith belief that such action is necessary to comply with the law; to respond to legal claims or actions; or to protect the rights of Froneri Group, its customers or the public.
  • We may, in some rare cases, disclose your personal information to potential acquirers of a major line of business of Froneri, provided that we have contractually ensured (i) that such information will be kept confidential and secure; and (ii) that Froneri will comply with local applicable law when disclosing such personal information.

5.    How can you view, check, change or delete the personal data you provide to us?

You are entitled to request access to all data we hold about you. You can also have your personal data deleted, corrected or amended. Simply contact us by email at info@ch.nestle.com or by letter to Nestlé Consumer Services, (Froneri Switzerland S.A.), P.O. Box 2222, 1800 Vevey.

6.    To which countries will your personal data be transferred and why?

Froneri is a global company and your personal data may be transferred across borders. Data may be transferred to countries that have different levels of data protection than Switzerland.

Your personal data may be transferred between different companies within the Froneri Group based in different countries. Froneri will take the necessary steps to ensure that your personal data is protected both during the data transfer and at the receiving location.

It is possible that the server providing this website is located outside of Switzerland. Our main hosting provider for most Froneri websites is located in the USA. In this case, the service provider is contractually obliged to ensure a level of data protection comparable to that in Switzerland. They are also obliged, among other things, to act only in accordance with Froneri's instructions and to take all technical measures necessary to protect your personal data throughout.

7.    What data is collected in connection with a visit to the website?

In the case of mere informational use of the website, i.e. if you do not register or otherwise transmit information to us, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data, which is technically necessary for us to display our website to you and to ensure its stability and security:

-IP address

-Date and time of the request

-time zone difference from Greenwich Mean Time (GMT)

-content of the request (concrete page)

-Access Status/HTTP Status Code

-amount of data transmitted in each case

-Website from which the request comes

-Browser

 -Operating system and its interface

-Language and version of the browser software.

 

In addition to the data mentioned above, cookies are stored on your computer when you use our website. You can find further information on this under the point "Cookies" in this data protection declaration.

8.    COOKIES ("Tracking Technology") - How and why are cookies used by Froneri?

Cookies are small text files that are stored on your data carrier and save certain settings and data for exchange with our system via your browser. A cookie usually contains the name of the domain from which the cookie data was sent, information about the age of the cookie and an alphanumeric identifier.

Cookies enable our systems to recognise the user's device and make any default settings immediately available. As soon as a user accesses the platform, a cookie is transferred to the hard drive of the respective user's computer. Cookies help us to improve our website and to offer you a better and more tailored service. They enable us to recognise your computer or (mobile) device when you return to our website and thereby:

·       store information about your preferred activities on the website and thus tailor our website to your individual interests.

·       To speed up the processing of your requests.

We work together with third-party services that help us to make the internet offer and the website more interesting for you. Therefore, cookies from these partner companies (third-party providers) are also stored on your hard drive when you visit the website. These are cookies that automatically delete themselves after the specified time.

For more information on the individual third-party providers, please refer to the Cookie Consent Tool and the data protection notices stored therein.

If you do not wish to use browser cookies, you can set your browser so that cookies are not accepted. Please note that in this case you may only be able to use our website to a limited extent or not at all. If you only wish to accept our own cookies, but not the cookies of our service providers and partners, you can select the setting in your browser "Block third-party cookies". We assume no responsibility for the use of third-party cookies.

9.    Online Marketing - What is SPAMMING and what is Froneri's position on SPAM emails?

Spamming" is the unwanted and unauthorised sending of emails with advertising or marketing content.

Froneri does NOT send SPAM emails. Froneri itself uses an anti-spam tool that shields our employees from SPAMMING. Sending emails without prior permission from the recipient is prohibited by law in many countries. Froneri will not use your personal information (including your email address) for direct marketing or follow-up communication purposes unless you give us your EXPRESS permission to do so. The granting of such consent is called "OPT-IN".

Furthermore, Froneri will not, as a matter of principle, pass on your personal data to third-party companies that use it to send SPAM e-mails.

Through the Froneri websites, you have the option to request promotional material by email. Any email sent by Froneri gives you the option to stop receiving such emails at any time.

If you have the impression that you are receiving SPAM e-mails from a Froneri Group company, please contact us immediately at info@ch.nestle.com.

10.  Which third-party providers can you find on our website?

Our website uses content, services and performances of other providers. These are, for example, services for the statistical evaluation of the use and visit of our website. In order for this data to be called up and displayed in the user's browser, it is necessary to transmit the user's IP address to the third-party providers used.

Even though we endeavour to use only third-party providers that only require the IP address to deliver content or even work with anonymised IP addresses, we have no influence on whether the IP address may be stored. Information on the third-party providers used can be found below in this privacy policy.

 

Google Analytics

Nature and scope of the processing

We use Google Analytics from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, as an analysis service for the statistical evaluation of our online offer. This includes, for example, the number of views of our online offering, sub-pages visited and the length of stay of visitors. Google Analytics uses cookies and other browser technologies to evaluate user behaviour and recognise users. This information is used, among other things, to compile reports on website activity.

Purpose of the data processing

The use of Google Analytics is based on your consent.

We intend to transfer personal data to third countries outside Switzerland and the European Economic Area, in particular the USA. If there is no adequacy decision of the Federal Council on the adequate protection of the country in question, we have agreed with the recipients of the data on other suitable guarantees within the meaning of Art. 16 et seq. FADP. These are - unless otherwise stated - standard contractual clauses of the EU Commission in accordance with Implementing Decision (EU) 2021/914 of 4 June 2021. You can view a copy of these standard contractual clauses at https://eur-lex.europa.eu/legal-content/DE/TXT/HTML/?uri=CELEX:32021D0914&from=DE.

In addition, we obtain your consent before such a third country transfer, which you give via the consent in the Consent Manager (or other forms, registrations, etc.). We would like to point out that in the case of third country transfers, there may be unknown risks in detail (e.g. data processing by security authorities of the third country, the exact scope of which and its consequences for you we do not know, over which we have no influence and of which you may not become aware).

Storage period

The concrete storage period of the processed data cannot be influenced by us, but is determined by Google Ireland Limited. Further information can be found in the privacy policy for Google Analytics: https://policies.google.com/privacy.

 

Google Doubleclick

Nature and scope of the processing

We have integrated components of DoubleClick by Google on our website. DoubleClick is a brand of Google, under which mainly special online marketing solutions are marketed to advertising agencies and publishers. DoubleClick by Google transfers data to the DoubleClick server with each impression as well as with clicks or other activities.

Each of these data transfers triggers a cookie request to the browser of the data subject. If the browser accepts this request, DoubleClick sets a cookie in your browser.

DoubleClick uses a cookie ID, which is required to process the technical procedure. The cookie ID is required, for example, to display an advertisement in a browser. DoubleClick can also use the cookie ID to record which advertisements have already been displayed in a browser in order to avoid duplicate placements. Furthermore, the cookie ID enables DoubleClick to record conversions. Conversions are recorded, for example, if a DoubleClick advertisement has previously been displayed to a user and the user subsequently makes a purchase on the advertiser's website using the same internet browser.

A DoubleClick cookie does not contain any personal data, but may contain additional campaign identifiers. A campaign identifier serves to identify the campaigns with which you have already been in contact on other websites. As part of this service, Google obtains knowledge of data that Google also uses to generate commission statements. Among other things, Google can track that you have clicked on certain links on our website. In this case, your data will be passed on to the operator of DoubleClick, Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Further information and the applicable privacy policy of DoubleClick by Google can be found at https://policies.google.com/privacy.

Purpose of the data processing

The use of Google DoubleClick is based on your consent.

We intend to transfer personal data to third countries outside Switzerland and the European Economic Area, in particular the USA. If there is no adequacy decision of the Federal Council on the adequate protection of the country in question, we have agreed with the recipients of the data on other suitable guarantees within the meaning of Art. 16 et seq. FADP. These are - unless otherwise stated - standard contractual clauses of the EU Commission in accordance with Implementing Decision (EU) 2021/914 of 4 June 2021. You can view a copy of these standard contractual clauses at https://eur-lex.europa.eu/legal-content/DE/TXT/HTML/?uri=CELEX:32021D0914&from=DE.

In addition, we obtain your consent before such a third country transfer, which you give via the consent in the Consent Manager (or other forms, registrations, etc.). We would like to point out that in the case of third country transfers, there may be unknown risks in detail (e.g. data processing by security authorities of the third country, the exact scope of which and its consequences for you we do not know, over which we have no influence and of which you may not become aware).

Storage period

The concrete storage period of the processed data cannot be influenced by us, but is determined by Google Ireland Limited. Further information can be found in the privacy policy for Google DoubleClick: https://policies.google.com/privacy.

 

Google Maps

Nature and scope of the processing

We use the map service Google Maps to create directions. Google Maps is a service of Google Ireland Limited, which displays a map on our website. When you access this content on our website, you establish a connection to servers of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, whereby your IP address and possibly browser data such as your user agent are transmitted. This data is processed exclusively for the above-mentioned purposes and to maintain the security and functionality of Google Maps.

Purpose of the data processing

The use of Google Maps is based on your consent.

We intend to transfer personal data to third countries outside Switzerland and the European Economic Area, in particular the USA. If there is no adequacy decision of the Federal Council on the adequate protection of the country in question, we have agreed with the recipients of the data on other suitable guarantees within the meaning of Art. 16 et seq. FADP. These are - unless otherwise stated - standard contractual clauses of the EU Commission in accordance with Implementing Decision (EU) 2021/914 of 4 June 2021. You can view a copy of these standard contractual clauses at https://eur-lex.europa.eu/legal-content/DE/TXT/HTML/?uri=CELEX:32021D0914&from=DE.

In addition, we obtain your consent before such a third country transfer, which you give via the consent in the Consent Manager (or other forms, registrations, etc.). We would like to point out that in the case of third country transfers, there may be unknown risks in detail (e.g. data processing by security authorities of the third country, the exact scope of which and its consequences for you we do not know, over which we have no influence and of which you may not become aware).

Storage period

The concrete storage period of the processed data cannot be influenced by us, but is determined by Google Ireland Limited. Further information can be found in the privacy policy for Google Maps: https://policies.google.com/privacy.

 

Google Tag Manager

Nature and scope of the processing

We use Google Tag Manager from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Tag Manager is used to manage website tags through one interface and allows us to control the precise integration of services on our website.

This allows us to flexibly integrate additional services to evaluate user access to our website.

Purpose of the data processing

The use of Google Tag Manager is based on your consent.

We intend to transfer personal data to third countries outside Switzerland and the European Economic Area, in particular the USA. If there is no adequacy decision of the Federal Council on the adequate protection of the country in question, we have agreed with the recipients of the data on other suitable guarantees within the meaning of Art. 16 et seq. FADP. These are - unless otherwise stated - standard contractual clauses of the EU Commission in accordance with Implementing Decision (EU) 2021/914 of 4 June 2021. You can view a copy of these standard contractual clauses at https://eur-lex.europa.eu/legal-content/DE/TXT/HTML/?uri=CELEX:32021D0914&from=DE.

In addition, we obtain your consent before such a third country transfer, which you give via the consent in the Consent Manager (or other forms, registrations, etc.). We would like to point out that in the case of third country transfers, there may be unknown risks in detail (e.g. data processing by security authorities of the third country, the exact scope of which and its consequences for you we do not know, over which we have no influence and of which you may not become aware).

Storage period

The concrete storage period of the processed data cannot be influenced by us, but is determined by Google Ireland Limited. Further information can be found in the privacy policy for Google Tag Manager: https://marketingplatform.google.com/about/analytics/tag-manager/use-policy/.

 

Google reCaptcha

Nature and scope of the processing

We have integrated components of Google reCAPTCHA on our website. Google reCAPTCHA is a service of Google Ireland Limited and enables us to distinguish whether a contact request originates from a natural person or is automated by means of a program. When you access this content, you establish a connection to servers of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, whereby your IP address and possibly browser data such as your user agent are transmitted. Furthermore, Google reCAPTCHA records the user's browsing time and mouse movements in order to distinguish automated requests from human ones. This data is processed exclusively for the above-mentioned purposes and to maintain the security and functionality of Google reCAPTCHA.

Purpose of the data processing

The use of Google reCAPTCHA is based on your consent.

We intend to transfer personal data to third countries outside Switzerland and the European Economic Area, in particular the USA. If there is no adequacy decision of the Federal Council on the adequate protection of the country in question, we have agreed with the recipients of the data on other suitable guarantees within the meaning of Art. 16 et seq. FADP. These are - unless otherwise stated - standard contractual clauses of the EU Commission in accordance with Implementing Decision (EU) 2021/914 of 4 June 2021. You can view a copy of these standard contractual clauses at https://eur-lex.europa.eu/legal-content/DE/TXT/HTML/?uri=CELEX:32021D0914&from=DE.

In addition, we obtain your consent before such a third country transfer, which you give via the consent in the Consent Manager (or other forms, registrations, etc.). We would like to point out that in the case of third country transfers, there may be unknown risks in detail (e.g. data processing by security authorities of the third country, the exact scope of which and its consequences for you we do not know, over which we have no influence and of which you may not become aware).

Storage period

The specific storage period of the processed data cannot be influenced by us, but is determined by Google Ireland Limited. Further information can be found in the privacy policy for Google reCAPTCHA: https://policies.google.com/privacy?hl=en-US.

 

Google Fonts

Nature and scope of the processing

We use Google Fonts from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, as a service to provide fonts for our online offer. To obtain these fonts, you establish a connection to servers of Google Ireland Limited, whereby your IP address is transmitted.

Purpose of the data processing

The use of Google Fonts is based on your consent.

We intend to transfer personal data to third countries outside Switzerland and the European Economic Area, in particular the USA. If there is no adequacy decision of the Federal Council on the adequate protection of the country in question, we have agreed with the recipients of the data on other suitable guarantees within the meaning of Art. 16 et seq. FADP. These are - unless otherwise stated - standard contractual clauses of the EU Commission in accordance with Implementing Decision (EU) 2021/914 of 4 June 2021. You can view a copy of these standard contractual clauses at https://eur-lex.europa.eu/legal-content/DE/TXT/HTML/?uri=CELEX:32021D0914&from=DE.

In addition, we obtain your consent before such a third country transfer, which you give via the consent in the Consent Manager (or other forms, registrations, etc.). We would like to point out that in the case of third country transfers, there may be unknown risks in detail (e.g. data processing by security authorities of the third country, the exact scope of which and its consequences for you we do not know, over which we have no influence and of which you may not become aware).

Storage period

The concrete storage period of the processed data cannot be influenced by us, but is determined by Google Ireland Limited. Further information can be found in the privacy policy for Google Fonts: https://policies.google.com/privacy.

 

11.  What data do we process via our social media presences?

In order to be able to present our company in the best possible way and to communicate with you as a user, customer or interested party and to inform you about the services we offer, we make use of our presence in social networks. When using social networks, data is processed outside of Switzerland and the European Union (EU) and the European Economic Area (EEA). An equivalent level of data protection to that which exists in the EU cannot be guaranteed in all countries outside the EU.

In this context, it can lead to risks for you as a user if the transferred data is processed in so-called third countries with an inadequate level of data protection. This makes it more difficult to enforce known user rights. In addition, your data may not be processed in your interest by the provider in the third country. 

In the USA, there is no level of data protection comparable to the requirements of the DPA. It is possible that government agencies access personal data without us or you knowing about it. It is probably not possible to enforce your rights in the USA.

In addition to the respective provider of a social network, we also collect and process personal user data on so-called "fan pages". This notice informs you about the data we collect from you on our social media sites, how we use it and how you can object to the use of the data. For the respective data processing purposes and data categories, please refer to the respective offer listed in more detail below.

In order to realise this, cookies are used which record user behaviour and enable profiling of the user.

A concrete list of the purposes for which user data is processed can be found in the data protection notices of the respective providers. By making the appropriate settings in your user account, you can limit the profiling of your data, at least to a certain extent. For the exact procedure, please read the corresponding data protection information of the respective provider.

 

The relevant platforms are:

 

Platform

Responsible body

Data protection information of the platform operators

Facebook

Meta Platforms Ireland Ltd
4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland

https://privacycenter.instagram.com/policy/

YouTube

Google Ireland Limited
Gordon House, Barrow Street, Dublin 4, Ireland

https://policies.google.com/privacy?hl=de

XING

New Work SE
Am Strandkai 1, 20457 Hamburg, Germany

https://privacy.xing.com/de/datenschutzerklaerung

LinkedIN

LinkedIn Ireland Unlimited Company
Wilton Place, Dublin 2, Ireland

https://de.linkedin.com/legal/privacy-policy?

 

Froneri Switzerland S.A. operates profiles on the listed platforms in order to draw attention to products and service offers and to interact with customers, interested parties and other users of the platform.

In this context, the platform operators also use certain data that they have collected from users of the platform (e.g. whether a photo on a profile was marked with "Like" or commented on) to create aggregated usage statistics and make them available to the respective operators of the profile (so-called "Insights" or "Analytics"). We as profile operators also receive such usage statistics. The information we receive as profile operators does not allow any conclusions to be drawn about individual users. The profile operator itself has no access to personal data that the platform operator processes for the creation of usage statistics. The respective platform operator alone determines which data is processed for these purposes and in what manner. Froneri Switzerland S.A., as the profile operator, can neither legally nor actually influence the processing by the platform operators.

Furthermore, data processing by Froneri Switzerland S.A. as profile operator only takes place to a very limited extent:

 

·       Processing of usernames and comments that are deleted due to violation of netiquette. These will be kept as evidence in the event of legal disputes within the statute of limitations.

·       Processing of usernames and individual messages when you contact us via messenger services

·       Processing of user names when participating in competitions. The relevant conditions of participation apply in this regard.

·       Recruiting potential applicants on career platforms

 

For these purposes, we generally only process your name, message content, comment content and the profile information you provide "publicly".

 

12. How long does Froneri store your personal data?

Froneri may store personal data that you provide to us through this website in its databases (for example, its customer relationship marketing database). Your personal data will only be retained by Froneri for as long as is reasonably necessary, taking into account the time required to answer questions or resolve problems, provide new and improved services and comply with legal requirements under applicable law. This means that we will retain your personal information for a reasonable period of time after you have stopped using Froneri services or this website. After this period, your personal data will be deleted from all systems in the Froneri Group.

We remind you that you have the right to have your personal data deleted at any time. See question 5 - How can you access, check, change or delete the personal data you provide to us (see above).

 

13.  What is Froneri's policy on collecting data from children who use our websites?

It is of utmost importance to protect children's privacy online and to encourage parents and legal guardians to surf the internet with children and to participate in and monitor online activities together.

We do not collect personal data from children under the age of 13, even with parental consent.

Special note for parents with children under 13:

We recommend that parents and legal guardians regularly monitor and review their children's use of email and other internet activities.

Please ensure that your child does not transmit any personal data to us on the Internet.

14.  Is Froneri linked to third party websites and what happens to my personal information in the event of a link?

Froneri is connected to other websites via links. This gives you the opportunity to access thematically relevant and interesting information. These third-party websites are outside our control and are not covered by this privacy notice. If you access other websites via the links provided, the operators of these websites may store your personal data. Please check in advance whether you agree with the data protection conditions of the third party website operators before disclosing personal data. Froneri endeavours to ensure, as far as possible, that all linked third party websites have comparable security standards to protect your personal information. However, we do not accept any liability for the activities, privacy policies or compliance of these third party providers.

15. What other rights do you have?

You have the right:

·       to request information about your personal data processed by us in accordance with Art. 25 DSG. In particular, you can request information about the processing purposes, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right of complaint, the origin of your data if it has not been collected by us, as well as the existence of automated decision-making, including profiling, and, if applicable, meaningful information about its details;

·       in accordance with Art. 32 Para. 1 DSG to immediately demand the correction of incorrect or completion of your personal data stored by us;

·       pursuant to Art. 32 (4) DSG to request the deletion of your personal data stored by us, unless the processing is necessary to exercise the right to freedom of expression and information, to comply with a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims;

·       pursuant to Art. 28 (1) DSG to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request the transfer to another responsible party (data portability);

16.  What happens to my personal data when I email a Froneri web page to someone?

Some of our web pages allow you to forward the respective internet addresses to other persons by e-mail. To activate this function, it may be necessary to enter your e-mail address or that of the person(s) to whom you wish to send the internet address. The e-mail addresses collected in this way will only be used to fulfil the purpose intended by you. These e-mail addresses are not stored, but deleted immediately as soon as they have fulfilled their purpose.

17.  What happens to my personal data when I take part in a Froneri online survey via this website?

From time to time, we may ask visitors to our websites to take part in a survey. The surveys usually relate to the content of the website, our products or product categories. They may ask questions about age or age ranges, gender and/or other non-personal information. We may add cookie-generated data to your responses in these surveys. However, no personal information is requested. The personal information obtained in this way is not related to any personal information you may have provided to us previously. Personal data obtained from surveys is for Froneri's internal use only. However, aggregated information that no longer allows individual identification may be made available to others.

18.  What is meant by "One-Time Registration"?

To simplify the registration process, we use a special "One-Time Registration" tool for all Froneri websites. This tool allows information you entered when you first registered on our website to be automatically made available to you for registration on other Froneri websites. Your personal information remains protected and we will ask for your explicit permission or "opt-in" each time before adding you to our mailing lists to ensure that you actually want to receive information from Froneri websites.

19.  Can Froneri change the conditions contained in this privacy policy?

Froneri may occasionally make changes and corrections to this Privacy Notice in light of new legal requirements. Please consult this Privacy Notice periodically to be aware of any changes and to check how they may affect you.

20.  Where can I find more information about the legal background to Froneri websites and about my rights and obligations?

As Froneri is a Swiss-based company, this website is governed by Swiss law. For further information, please refer to the Froneri website with the General Terms and Conditions of Use [http://www.nestle.ch/fr/info/Pages/tc.aspx].  Please click on the link or enter the address in your browser.

21.  At what address can I contact Froneri if I have further questions about my personal data?

The address is info@ch.nestle.com or Nestlé Consumer Services, (Froneri Switzerland S.A.), P.O. Box 2222, 1800 Vevey.

In addition, you can contact us via our contact form. In this case, we store the personal data you provide in order to process your request and to contact you to handle your request. If we request information via our contact form, we have marked the mandatory fields required for contacting us accordingly (asterisk). The voluntary information is used to specify your request and to improve the processing of your request. The requested data is transmitted to us by you on a purely voluntary basis.

22.  What terms have particular legal significance in this Froneri Privacy Notice?

Personal data or personal information includes all data relating to you as a natural person that makes it possible to identify you directly or indirectly. (For websites, this is usually done at least by providing your email address).

Processing of personal data includes any procedure or set of procedures to which your data may be subjected, automatically or manually, including but not limited to collection, recording, organisation, storage, adaptation or alteration, consultation, use, disclosure by transmission, dissemination or any other form of provision, combination or association, blocking, erasure or destruction. (i.e. any activity Froneri performs on or with in personal data you have sent to us).

Data Controller" means the entity, alone or jointly, that determines the purposes and means of processing your personal data (that is, the Froneri entity responsible for operating this website and collecting your personal data), in this case Froneri Schweiz AG.

Third party(ies)" in the context of this Privacy Notice means any entity that is not controlled by Froneri Limited through a direct or indirect interest.

"Froneri" and "Froneri Group" in this Privacy Notice refer to Froneri Limited and its subsidiaries (in which Froneri Limited has control through direct or indirect ownership).

23.  IMPORTANT - Why do I have to accept the terms contained in this privacy notice?

Froneri is a global company that uses the Internet to collect and process your personal information. This includes processing and transferring your personal information across borders.

This privacy notice provides you with all the information you need to make an informed decision about whether or not to use this website and share your personal information with Froneri.

By navigating this website and communicating with us electronically, you acknowledge and accept the processing of your indirect personal data (cookies, connection and system data) as set out in this privacy notice.

If you would like to use a certain service offer (i.e. participate in a competition or receive our newsletter or information on new products), we also require direct personal data (name, address and e-mail address) from you. In these cases, we will ask for your express consent to obtain and use this personal data. This personal data will only be used for the purposes for which you have provided it to us.

If you have any questions about this privacy notice, please contact us at info@ch.nestle.com. We are at your disposal for further information.

24. Who is our data protection officer?

Data protection is a high priority at Froneri. We work closely with our data protection officer to ensure a high level of data protection.

www.mein-datenschutzbeauftragter.de Mr Philipp Herold
Hafenstraße 1a
23568 Lübeck

 

Goldach, October 2023.

Copyright © Société des Produits S.A., 2023.